Drag-and-drop Kanban board
Each workspace has its own status columns: add, rename, and flag columns as Review, Completed or Cancelled. Drag cards between columns and split rows by assignee or priority.
Tasks & Projects
Clear owners, clear deadlines, scores backed by data
Assign work, track deadlines, review results and score KPI points inside hOne. Every task can be linked to a customer, contract, order or conversation, so nobody has to ask who is doing what.
The problem
Work assigned in chat, kept in heads, forgotten at the deadline
In many 20-person companies, work is handed out over Zalo, by word of mouth or in a notebook. Nobody reminds you at the deadline, nobody knows who signs off, and at month end it is hard to say who did more.
- A customer asks for help, a colleague says "I will handle it", and nobody creates a task to follow up
- You cannot see which tasks are overdue, which have no owner, or which wait for a manager to approve
- Month-end bonuses are decided by feel because there is no record of work done
How hOne solves it
One place for the work, the owner, the deadline and the result
hOne groups tasks into workspaces, each with its own status columns. View them as a Kanban board, a list, a daily or weekly log, or a KPI score board. Projects bundle tasks with phases, members, handover items and payments.
Key capabilities
List with ready-made views
Pick My tasks, Assigned by me, Overdue, Due this week, Waiting for my review or Unassigned. Type a title and press Enter to add a task at once.
Full task detail
Assignees, a reviewer, due date with time, checklist, subtasks, comments with @mentions, attachments, a timer and a change history.
Recurring tasks and reminders
Recurring tasks by day, week, month or year create new tasks on their own. hOne reminds you when the start time nears, 1 day and 1 hour before the deadline, and when a task is overdue.
Review with star ratings
The reviewer picks Excellent, Pass, Send back for rework or Fail, and rates 1-5 stars on the criteria the workspace defines. The assignee can appeal once.
Task KPI score board
The KPI tab sums up per employee: results by count, bonus points, penalty points and on-time %. Employees see only their own score. Export to Excel.
Linked to customers and documents
Link a task to a customer, conversation, contract, order, quotation or payment voucher. Turn on Auto-create tasks per document so every contract, quotation and order gets one shared task.
Projects with phases and handover
A project has a customer, contract, budget, phases, members, handover items and billing. Enable the Client Portal so the customer can follow progress and sign off deliverables.
In the product
How it works
Set up workspaces and status columns
An admin creates a company or personal workspace, adds members and sets the status columns. The workspace Review & KPI section sets the star criteria and the late penalty.
Assign work
Click Create task (Ctrl + Enter saves), or create one from a customer, contract or conversation. Choose assignees, reviewer, due date, priority and checklist.
Follow up every day
Each person opens My tasks; managers watch Overdue, Unassigned and Waiting for my review. The Daily log tab shows tasks by day or week with estimated and actual hours.
Review and wrap up
The reviewer settles the result and KPI points are recorded for each assignee. At period end, use the KPI tab or reports so bonuses and penalties rest on numbers.
A real workflow
From Company ABC request to KPI points
Demo Store gets a request for an installation quote from Company ABC. Lan assigns the work and reviews it; Minh does it.
- LanCreates "Installation quote for Company ABC", links customer ABC, assigns Minh, due Friday 17:00, priority High, and sets herself as reviewer.
- hOneMinh is notified. At 1 day and 1 hour before the deadline the system reminds again if the task is not done.
- MinhTicks the 4 checklist items, runs the timer while writing the quote, then drags the card to the Review column.
- LanRates the criteria in stars (default: Quality, Timeliness, Collaboration), picks Excellent and adds a comment. Points are computed from the workspace formula.
- hOneThe KPI points land on Minh in the KPI tab. At month end Lan filters by employee and exports to Excel.
Connects with the rest of hOne
Omnichannel chatCreate a task from a conversation; the AI in chat can suggest or create a task, depending on settings.ContractsContracts and proposals get one shared task for the whole team; comments are mirrored into it.Calendar & bookingTasks with a start time and due date show on the calendar and count as busy time for bookings.KPI & policiesTask completion rate and on-time rate are automatic metrics for KPI items.NotificationsDeadline reminders, assignments and comments go through the notification center.
Frequently asked questions
Can employees see other people's tasks?
Visibility depends on the workspace and each user's permissions. For KPI points, employees see only their own, department heads see their department, and users with the view-all permission see the whole company.
How do deadline reminders work?
hOne checks every 5 minutes and reminds you when the start time nears, when it has passed but the task is not in progress, 1 day and 1 hour before the deadline, and when it is overdue. Each reminder type is sent at most once a day per task.
Can I track the time spent on each task?
Yes. Start the timer on the task, and the Daily log tab shows tasks by day or week with estimated and actual hours.
Can people review their own tasks?
By default yes, so small companies are not blocked. A workspace can switch on "Do not let assignees review their own tasks"; administrators can always review.
How does a customer see their project?
Enable the Client Portal on the project to get a link. The customer enters an email, receives a verification code, then sees progress, phases and documents, and approves or rejects each handover item with a note. Internal tabs such as billing or timesheet are not shown.
More in this area: Work & People
DocumentsFolders, trash, sharing, Word and Excel editing, scan-to-FTP intake, WebDAV and optional OCR.KPI & policiesWeighted KPI templates, evaluation rounds, policy documents with read confirmation, penalty and award tickets.AttendanceDual-photo and GPS check-in, monthly timesheet, approve and lock before payroll.Leave & overtimeLeave and overtime requests, tenure-based balances, year-end carry-over, overtime caps.PayrollPay periods, payslips, insurance, income tax, email delivery, employee agree or dispute.