AI-powered operations platform for Vietnamese business

Never miss a customer. Even while you sleep.

hOne brings Zalo, Messenger, Livechat and your phone line into one inbox. AI answers customers, calls to remind appointments and hands over to your team with full context — every conversation connects to the customer, quote, order and invoice.

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hCall · Telephony & Voice AI

AI makes the calls. Following your script.

Call from your business number right in the browser. Voice AI reminds appointments and follows your script; when a customer needs a person, it hands over with context.

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Omnichannel chat · Personal numbers

Zalo, WhatsApp, Messenger. One shared inbox.

Link personal Zalo, Zalo OA, personal WhatsApp and Messenger. Several agents reply together and history always stays on the customer record.

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Webmail & support tickets

Emails become tickets. Nothing slips through.

Multi-account webmail with AI summaries and drafts. Turn emails into support tickets, assign an owner and track them in ticket reports.

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Sales · Finance

From quote to VAT invoice. Zero re-typing.

Quotes, orders, receipts and e-invoices share one customer record; multi-level approval and online customer sign-off.

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Feed · Facebook

Post once. Reach many Facebook Pages.

Write in hOne, pick several Facebook Pages, publish now or schedule. The internal feed keeps the whole company informed.

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hTask · Calendar

Clear owners, clear deadlines. Every appointment in one place.

hTask Kanban assigns work and reminds deadlines; personal calendar and customer booking live inside hOne.

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hCheckin · People

Photo and GPS check-in. Payroll calculates itself.

Staff check in with the hCheckin app; leave, overtime and field work flow straight into payroll.

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Mobile apps

The whole company in a pocket. hChat, hPass, hCheckin.

hChat, hPass, hCheckin are in the stores today, on one hOne account and free in every plan. hTask, hCall are coming soon.

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  • 39 features in 8 groups
  • Data hosted in Vietnam
  • Free mobile apps (Android, iOS)
  • No lock-in contract

Ready to connectPersonal ZaloZalo OAWhatsAppFacebook MessengerWebsite livechatEmailSIP telephonyE-invoicesVietQR

Product

One system that connects what you already use

Chat, telephony, sales, finance and work share one customer record. No re-typing, no switching between apps — your work and data keep running on hOne, always.

Built for Vietnamese business

VAT e-invoices, digital signing, Zalo OA, VietQR and local banks — built in, no extra customisation.

See all 39 features

Interface

Every department, one interface

hone.vn/dashboard
hOne interface — DashboardhOne interface — Sales pipelinehOne interface — Kanban taskshOne interface — CalendarhOne interface — CustomershOne interface — OrdershOne interface — ContractshOne interface — QuotationshOne interface — ProductshOne interface — Knowledge basehOne interface — Payment vouchershOne interface — VAT invoiceshOne interface — TransactionshOne interface — DocumentshOne interface — Digital signinghOne interface — hPass

Ecosystem

Every app you need, one platform

Each app serves a specific need, yet all of them connect within the hOne ecosystem. All apps

hOne Web

The core platform — customers, sales, finance, HR, chat, email, tasks.

hTaskComing soon

Task management — Kanban, lists, journal, guides.

AndroidiOS

hCallComing soon

Mobile telephony — make and take calls with the company number.

App StoreGoogle Play

Pricing

Simple and transparent

Every package shares the same core modules — they differ in the number of users, storage capacity and AI quota. Digital signing and AI costs are billed separately.

All Android and iOS apps and browser extensions are free on every package.

Basic

Small business: complete core CRM and standard support

6,000,000đ-50%
3,000,000đ/month
  • 10 users
  • 10 GB storage
  • All hOne features
  • Standard support

Standard

Growing teams: adds KPI, webmail, knowledge base and chat

12,000,000đ-60%
4,800,000đ/month
  • 20 users
  • 30 GB storage
  • All hOne features
  • Standard support
Popular

Professional

Mid-sized business: full sales, marketing, accounting, payroll and priority support

24,000,000đ-63%
9,000,000đ/month
  • 50 users
  • 100 GB storage
  • All hOne features
  • Priority support

Advanced

Large business: hCall, Zalo, single sign-on, your own branding, data migration support

60,000,000đ-75%
15,000,000đ/month
  • 100 users
  • 300 GB storage
  • All hOne features
  • Priority support
  • Data migration support

Enterprise

Over 100 users — deployed to your requirements.

Contact us
 
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  • Unlimited users
  • Everything in Advanced
  • Unlimited users
  • Custom storage
  • In-depth onboarding
  • Committed SLA
  • Customisation on request

Prices exclude VAT · in VND

Free AI tokens per month are included with each package; the amount may change under hOne policy.

Modules included in every package
  • Customer management
  • Quotations & orders
  • Contracts & management
  • Product management
  • Finance & payment vouchers
  • Internal hChat
  • hTask work management
  • GPS attendance
  • Document management
  • Document templates
  • Internal notifications
  • hPass password manager
  • Automated payroll
  • Leave & overtime
  • Integrated VAT e-invoices
  • Bank reconciliation
  • Webmail & S/MIME
  • Automated AI livechat*
  • Email marketing
  • Personal Zalo chat
  • Automatic AI Zalo replies*
  • Multi-level approval workflows
  • Public URL sharing
  • FTP scanner + AI OCR*
  • Detailed audit log
  • E-commerce marketplace webhook sync
Need custom features or software with your own branding?

We support custom interfaces, features and API integrations tailored to your business requirements.

Talk to sales
  • Add-on software (billed separately): Electronic digital signing (AutoSign) — embed digital signatures into contracts and PDF documents.
  • (*) AI features (AI livechat, AI OCR, AI Webmail...) incur additional Gemini API connection costs.

Security

Enterprise-grade security

Your data is protected by multiple layers of security, from architecture to encryption.

  • Data isolationEvery business has its own separate data, fully isolated and secure.
  • 2FA & WebAuthnTwo-step verification, Passkey/WebAuthn, and device session management.
  • Role-based accessGranular permissions down to every function and every button.
  • Audit logRecords every user action and tracks activity in real time.
  • AES-256 encryptionhPass encrypts passwords with AES-256, zero-knowledge — even admins cannot read them.
  • S/MIMEWebmail supports signing and encrypting email with S/MIME certificates.

Our story

Why does it have to be ONE system?

hOne isn't here to compete with or replace the tools you already use. It connects them into one unified system, or runs on its own — your choice. Everything, from your work to your data, keeps running on hOne, always.
Trần Văn Quyết — founder of hOneTran Van QuyetCEO — HAO QUANG VIET SOFTWARE CO., LTD
Read the story
  • Every department uses its own software: Zalo, Excel, accounting software, HR software — and the data never connects.
  • Orders are retyped by hand into accounting software, and invoices are retyped by hand from orders.
  • Employees have to log in to several different systems every day.
  • Foreign software is expensive and does not support Vietnamese business needs (Zalo, payments, e-invoices).

Running the company, I realized the core problem: we had too many applications but no real system. Sales used one app, HR used another, accounting had its own software. Every time we needed a consolidated report, we had to copy and paste between 5 different programs.

I tried foreign solutions — Salesforce, HubSpot, SAP... But they were too expensive, too complex, and could not integrate Zalo, local payment flows or Vietnamese business practices.

And that is how hOne was born — not a standalone product, but a comprehensive business operations platform where every department, every process and every piece of data connects in one single interface.

Ready to never miss a customer?

Try hOne free, no credit card required. Go live within 24 hours.

Talk to sales
  • Data stored in Vietnam
  • Vietnamese-language support
  • No contract lock-in

Switching to hOne from another system?

Using another CRM, ERP or management software? We fully support data migration.

  1. Send sample dataYou provide a sample Excel/CSV file from your old system — customers, products, orders...
  2. We customizeOur technical team analyzes it and tailors the data mapping to fit the hOne structure.
  3. Import & confirmThe data is imported into the system or exported using ready-made templates. You review and confirm.
Send sample data

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.hone.vn
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