Mailing lists
Add people by hand, import CSV, or import from Customers/Contacts with filter conditions and a preview of valid records. Export a list at any time.
Email Marketing
Bulk email to the right people, and know who cared
Send newsletters, promotions and win-back mail using your own customer data, with a verified sending domain, unsubscribe links and per-campaign statistics.
The problem
Manual bulk email lands in spam and cannot be measured
Sending from a personal Gmail hits limits and spam folders. Using an outside tool means exporting customer lists back and forth, and you still do not know who bought after the campaign.
- Recipient lists live in Excel files with duplicates and people who already unsubscribed.
- Mail sent from a domain without SPF/DKIM is rejected or goes to spam.
- You cannot tell who opened, who clicked, or which link mattered.
How hOne solves it
From list to statistics in one flow
Import a list from a file or from your customer data, pick a template, send through an SMTP whose domain you verified, then read the stats. Unsubscribed, bounced or complaining addresses are never mailed again.
Key capabilities
Email contacts
Each contact is Active, Unsubscribed or Complained. Add tags, add to a list, import Excel/CSV, and see engagement scores.
Drag-and-drop templates
A full-screen designer with ready templates, AI-written content and images, and list-field insertion. Preview and Duplicate are included.
6-step campaigns
Info, Lists, Template, Content, Preview (send a test email), Send. Send now or schedule; pause, resume, cancel, resend.
Automation
Draw a flow on a canvas: Send email, Wait, Condition, Add tag. Start it when someone subscribes, submits a landing page form, pays an order, or does not open an email after N days.
Campaign statistics
Open, click, bounce and unsubscribe rates; most-clicked links; device and country; a per-recipient send log.
SMTP and domains
Use a ready SMTP package, your own SMTP or AWS SES. Add a domain, follow the TXT/SPF/DKIM/DMARC guide and press Verify.
Compliance and unsubscribe
Set your company name and address, a footer with {{unsubscribe_url}}, and double opt-in. Each list has its own unsubscribe page.
How it works
Set up sending
Add SMTP and a domain, create the DNS records, press Verify. Fill in the compliance details.
Prepare the list
Import from a file or from Customers, filter by conditions and check the recipient count.
Design and send
Pick a template, edit the content, send a test email, then send now or schedule.
Read the results
Open campaign stats to see which links were clicked and which errors need attention.
A real workflow
Year-end promotion at Cửa hàng Demo
Cửa hàng Demo mails an offer to customers who bought in the last 12 months and runs a nurture flow for new subscribers.
- LanImports a list from Customers with a filter and previews 1,240 records with valid email.
- LanPicks a template, has AI draft the copy, sends herself a test and schedules the send for 9:00 tomorrow.
- hOneSends through the domain-verified SMTP, skips unsubscribed or suppressed addresses and shows how many were skipped.
- MinhOpens the stats: open rate, top clicked links, and the list of people who clicked, to call with a greeting.
- hOneAn automation flow sends a second email after 3 days to people who did not open the first.
Connects with the rest of hOne
Landing pagesA landing page form adds people to a list and triggers automation flows.CustomersImport recipients from Customers/Contacts with filter conditions.OrdersThe "Order paid" trigger lets you send a thank-you or onboarding email after payment.AI assistant & KnowledgeThe email designer can generate copy and images with AI.
Frequently asked questions
How many emails can I send per month?
It depends on the SMTP package you pick (emails per month). You can also set hourly and daily maximums per SMTP to send steadily and protect your domain reputation.
Can I use my own SMTP?
Yes: choose your own SMTP or AWS SES. You verify the sending domain with a TXT record; it is also wise to set up SPF, DKIM and DMARC because Gmail, Yahoo and Outlook require them from bulk senders.
Will my email reach the inbox?
The result also depends on your content and domain reputation. hOne handles the technical side: domain verification, unsubscribe links and removing bad addresses.
Will unsubscribed people be mailed again?
No. Even with "Send to all", people who unsubscribed, bounced or complained are never sent to.
Are open stats accurate?
Treat opens as a guide, since they rely on a tracking image; you can switch it off per campaign. Clicks are usually more reliable.
How is this different from Webmail?
Webmail is for one-to-one conversations. Email Marketing is for bulk sending through its own SMTP with lists, unsubscribe and statistics.
More in this area: Email, Tickets & Marketing
WebmailConnect existing IMAP/SMTP mailboxes: shared inboxes, rules, scheduled send, open tracking.Support ticketsEmail, chat and portal requests as tickets: statuses, SLA, auto-assign, macros, reports.Landing pagesDrag-and-drop landing pages, email capture forms, versions, custom domain + SSL, view counts.